New AirPods, new features

Choose your ear tips

Are you a small, medium, or large? When you get the best fit, you get the best sound with your AirPods Pro.

AirPods may chime to indicate low battery. If you're noticing an issue with unexpected or unusual sounds from your AirPods, try unpairing and repairing your AirPods. Do this by tapping on them in the bluetooth settings on your iOS device. If you're still noticing the noise, try restoring the firmware: Place both AirPods in the charging case after. I did ping an expert—tech blogger Carley Knobloch—to get her thoughts on investing in a pair. Her take: “Generally, AirPods behave really nicely with the iPhone in terms of ‘knowing’ when you’re using them and when you’re not—a feature that helps with battery life.”.

Block out the noise — or don’t

Control how you hear your surroundings with Active Noise Cancellation and Transparency mode.

Let Siri read it for you

When you wear your AirPods (2nd generation) or AirPods Pro, Siri can announce your incoming messages. Then you can reply, hands-free.

Change the ear tips on your AirPods Pro

Not sure how to take off the ear tips—and put them back on? See how it’s done.

Which model do you have?

Learn how to distinguish AirPod models.

Where’s the serial number?

There’s more than one place to find it.

Do more with your AirPods

Don't stop the music

Keep your AirPods charged up, and learn how much listening and talking time you can expect.

Make them your very own

AirPods have settings that you can customize to suit your needs. Rename them, change how you control music, and more.

Play well with others

AirPods aren't just for your iPhone or iPad. You can also connect them to your Mac or other Bluetooth devices — even an Android phone.

Take care of your AirPods

Keep it clean

Learn how to clean your AirPods and their charging case.

Sweat? No sweat

Sweat and water resistance makes your AirPods Pro the perfect workout companions^*.

(More info in the 'Eyes' section below). Move or die mods.

Need help?

If your left or right AirPod isn't working

Can't hear audio from one of your AirPods? Learn how to get it playing again.

If your AirPods won't connect

Find out how to get your AirPods connected to your iPhone, iPad, iPod touch, or Mac.

If your AirPods won't charge

Learn how to check your connections and get your AirPods powered up.

Questions and answers about AirPods service and repair

Learn how to get service, how long it will take, how much it will cost, and more.

Resources

Get AppleCare+ for AirPods

With AppleCare+, you're covered. Get accidental damage coverage and 24/7 priority access to Apple experts.

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* AirPods Pro are sweat and water resistant for non-water sports and exercise. AirPods Pro were tested under controlled laboratory conditions, and have a rating of IPX4 under IEC standard 60529. Sweat and water resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge wet AirPods Pro; refer to the instructions above for cleaning and drying instructions. The charging case is not sweat or water resistant.